Frequently Asked Questions
What constitutes a meal?
All participating restaurants are contractually obligated to provide, at the bare minimum, $13 worth of food per swipe. OCMP members may use any increment of a meal. For Example: $7.05 would equal .54 meals and $14.28 would equal 1.09 meals All the participating restaurants are competing for your business, so in many cases they will offer much more. You can view all the restaurants specials by going to our specials page in the restaurant section.
Can I use OCMP for delivery?
Yes — OCMP is accepted by Grubhub. You can order delivery from any of the hundreds of restaurants that Grubhub offers.
Can I use part of a meal?
Yes. Purchases deduct a proportional number of meals, so smaller purchases use only part of a meal and the remainder stays on your plan.
Can I add additional meals if I run low?
Yes — you can add any number of meal to your account at any time.
Do meals transfer from week to week and from semester to semester?
Meals do transfer form week to week, but not semester to semester.
My card was lost or stolen, what should I do?
Report it lost or stolen in your OCMP portal and a new account number is available immediately — your balance stays safe. A replacement card will be mailed the following day.
How do I use my OCMP card through Grubhub?
Grubhub accepts the Off-Campus Meal Plan as a payment method. You can order delivery from any restaurant that Grubhub offers.
- Open the Grubhub app and go to “Account” and then “Campus Dining”
- Find you campus and click “Add Affiliation” and enter your graduation year.
- Go to “Account” and then “Payment” and click “add new payment” then select “Off-Campus Meal Plan”
- Enter your Off-Campus Meal Plan number and PIN.
I’ve noticed that my favorite restaurant is not part of OCMP. How can I get them added to the program?
We are always adding new restaurants. To request a new restaurant, either email us at info@ocmp.com or give us a call at 888-211-6267. We will do whatever we can to get them on the program.
How can I track my transctions?
You can log into your account and view all your transactions real time. Transactions will be listed by date, time, restaurant, and amount.
Can I use my OCMP card to purchase alcohol?
Alcohol is not permitted to be purchased with your OCMP card.
I’ve bought a 10 meal plan. If I don’t use my 10 meals in one week, can I make them up in the next week?
Yes. When you purchase a meal plan, you are purchasing a total number of meals. You can use these meals at anytime throughout the semester.
I just ordered the Off-Campus Meal Plan. Can I use it right away, or do I have to wait for the card to arrive?
Yes. You can use your OCMP account immediately by using the “Pay by QR” feature in the portal and student app or by using your card number and PIN.
What should I do if I find an error on my statement?
If you find an error due to restaurant over swipe, multiple swipe, or non-delivery, then contact the restaurant first to correct the transaction. If you feel the issue has not been resolved to your satisfaction, then contact OCMP and we will have the issue corrected for you. We can be reached by email at info@ocmp.com, or call 888-211-6267
How long do the cards take to arrive?
Cards are typically mailed the next business day and should arrive within 5-7 business days.
I’ve added meals to my account. When will those meals be active?
All orders will be active immediately. If you have ordered and your card is not working, give us a call at 888-211-6267 and we will resolve it for you immediately.
When do the Off-Campus Meal Plans run for each semester?
The Fall semester OCMP plans can be used anytime between June 1st and December 24th.
Spring Semester OCMP plans can be used anytime between January 1st and May 30th.
Can I use my 529 plan to pay for the Off-Campus Meal Plan?
Yes. The Off-Campus Meal Plan is a 529 qualified expense.
The easiest and most common method is to pay for the OCMP plan with a credit card and submit the OCMP receipt to your 529 administrator for reimburserment.
If your 529 administrator prefers to send a check directly to OCMP, please call OCMP at 888-211-6267 and we will faciliatate that for you.